FAQ

We offer a wide range of authentic products from Pasar Payang, including traditional spices, sweets, and unique local items that capture the essence of Terengganu.

We aim to process and ship orders within 1-2 business days. Delivery typically takes 3-5 days within Malaysia, though times may vary based on your location.

Shipping costs depend on your location and the total weight of your order. You’ll see the final shipping fee at checkout before you confirm your purchase.

Yes! If there’s an issue with your order, please contact us within 3 days of receiving it. We’ll help arrange a return or exchange if the product is unused and in its original packaging.

Once your order ships, we’ll send you a tracking number via email so you can follow its progress until it arrives at your door.

Yes, we can accommodate bulk orders for certain products. Please contact us directly for details, and we’ll be happy to assist.

For any additional questions, you can reach out through our Contact Us page or email us directly at admin@pasarter.com.